Refund & Order Cancellation Policy

Cancellation Policy

The cancellation policy for orders placed on the platform may vary depending on the seller.

Note: Fix Labs Pvt Ltd reserves the right to accept or reject any cancellation request and may modify or update the cancellation window or applicable charges from time to time.

Refund Policy

Refund terms may vary based on the product category and the seller’s individual policies. Information provided on the product page shall override this general policy.

Eligibility for Refunds

Refund Process

Processing Time
Refunds typically take 5–7 business days to reflect in your account after confirmation or receipt of a returned product.
Refund Method
All refunds are credited back to the original payment method used during the transaction.

General Conditions